Traveling Soon and Have Questions About Charger Voltage?
Rio Mobility sells two versions of our Firefly 2.5 charger.
1) North American charger: our UL tested/ TUV certified charger that works for USA, Canada and Mexico. It is 120VAC input 50/60 Hz.
2) EU charger: our CE certified/ TUV tested charger that works for most EU countries. It is 220-240VAC input 50/60 Hz. *Note: this charger also works in Australia and is tested to AUS standards and certified by TUV.
Although the output is the same (36v/ 2A) these two chargers do not work interchangeably for different markets. You will need to purchase a different voltage charger from Rio Mobility (suggested) -or- you can try a travel voltage converter (not guaranteed to work).
Some are "step-up" voltage converters and some are "step down" voltage converters - while some newer/ more expensive models allow you to choose to either "step-up" or "step-down" the voltage on the same unit. Ideally, a 10+ amp max fused voltage converter is safer as your charger draw is 2 amps. 5 amps will work but you do run the risk of possibly blowing the fuse if converting multiple items at once. Example shown below (use at your own risk).
Let's break down a common travel scenario. You bought your Firefly 2.5 from California and live in the US. You are traveling to the UK soon. The safest is to purchase a UK specific charger from Rio Mobility -or- you need a "step down" voltage converter that takes the 220VAC input from the UK wall plug and steps down the voltage to your US 120V input charger.
Things to watch out for: don't assume a plug converter (shown below) will step up or step-down voltage. Often times these are just to convert the plug head type and do not change the voltage. Do not just change the power cord from your North American 120VAC charger to fit a UK style plug. You will most likely permanently damage your USA charger if you plug it into a 220v socket.
